Dynamics 365 implementations that deliver measurable ROI
We architect intelligent business operations that reduce costs by 30-40% and improve efficiency through predictive analytics, intelligent automation, and seamless integrations.
- ~18 month ROI
- IoT + AI integration specialists
- Microsoft Gold Partner
- Full-cycle Implementation
Dynamics 365 services
What we do differently in Dynamics 365
Beyond standard implementation, we architect intelligent solutions that transform your operations through advanced automation, predictive analytics, and seamless integrations.
Configuration & Customization
Power Platform • PCF Components • Custom APIs
We configure and customize different Dynamics modules, adapting them to specific client needs while maintaining upgradeability and performance.
- Custom business process workflows
- Advanced security role configuration
- Custom entities and relationships
- Power Platform Code Framework (PCF) components
- Custom connectors and APIs
Intelligent Process Automation
Power Automate • Azure Functions • Logic Apps
We implement intelligent flows using Power Automate and Azure services to improve process performance and eliminate manual bottlenecks.
- Automated approval workflows
- Data synchronization between systems
- Event-driven process automation
- Exception handling and monitoring
- Performance optimization and scaling
Advanced Integrations
Custom Connectors • Azure Service Bus • REST APIs
We use custom connectors and Azure services to integrate Dynamics 365 with other technologies and legacy systems.
- ERP system integrations
- Third-party application connectors
- Real-time data synchronization
- Legacy system modernization
- API gateway management
Data Migration & Synchronization
SSIS • Azure Data Factory • Custom ETL
We migrate data from legacy systems to Dynamics 365 ensuring data integrity, performance, and minimal business disruption.
- Complex data transformation
- Historical data preservation
- Real-time data synchronization
- Data quality validation
- Rollback and recovery procedures
System Modernization
Azure Services • OnPrem to Cloud • Hybrid Setup
We upgrade legacy systems from OnPrem to Online, implementing modern cloud architecture with enhanced security and scalability.
- OnPrem to Online migration
- Hybrid cloud configurations
- Security and compliance setup
- Performance optimization
- Disaster recovery planning
AI & Predictive Analytics
Azure AI • Machine Learning • IoT Integration
We implement AI solutions and predictive analytics to transform reactive operations into proactive, intelligent systems.
- Predictive maintenance algorithms
- Customer behavior analytics
- Inventory optimization models
- IoT sensor integration
- Real-time decision support
D365 MODULES
Dynamics 365 Modules We Specialize In
Deep expertise across all Dynamics 365 applications, with proven success in complex enterprise implementations
Sales
Complete sales process automation from lead generation to deal closure, with AI-powered insights and revenue forecasting.
- Lead scoring and qualification automation
- Sales pipeline optimization
- Revenue forecasting with AI
- Territory and quota management
Customer Service
Intelligent customer service with automated ticket routing, knowledge base integration, and proactive case resolution.
- Omnichannel customer engagement
- AI-powered case routing
- Knowledge management integration
- SLA monitoring and escalation
Field Service
Smart field service operations with predictive maintenance, IoT sensor integration, and intelligent scheduling optimization.
- Predictive maintenance with IoT
- Intelligent work order scheduling
- Mobile technician apps
- Asset lifecycle management
Supply Chain Management
End-to-end supply chain visibility with demand forecasting, inventory optimization, and supplier collaboration.
- Demand forecasting with AI
- Inventory optimization algorithms
- Supplier performance management
- Logistics and warehouse automation
Finance & Operations
Comprehensive financial management with automated reporting, budget planning, and regulatory compliance.
- Automated financial reporting
- Budget planning and forecasting
- Compliance and audit trails
- Cost center management
Human Resources
Modern HR operations with talent acquisition, performance management, and employee engagement analytics.
- Talent acquisition automation
- Performance management systems
- Employee self-service portals
- Workforce analytics and insights
Integration Ecosystem
Connect Dynamics 365 with your entire technology stack through our proven integration framework
Azure Services
Functions, Logic Apps, Service Bus, Data Factory
Power Platform
Power Apps, Automate, BI, Pages integration
HubSpot
Bi-directional CRM synchronization
SAP/Oracle
ERP system integration and data sync
Office 365
Teams, Outlook, SharePoint integration
REST APIs
Custom integrations with any system
Banking/ERP
Financial system integrations
Mobile Apps
Custom mobile solutions and APIs
use cases
Dynamics 365 Success Cases
Predictive Maintenance for Global Energy Leader
Challenge
Managing critical assets (turbines, pipelines) across global operations with unpredictable failures causing costly shutdowns.
- Unplanned downtime across assets
- High reactive maintenance costs
- No real-time asset visibility
- Manual inspection processes
Solution
Dynamics 365 Field Service integrated with IoT sensors and AI algorithms for predictive maintenance and intelligent scheduling.
- 24/7 IoT sensor monitoring
- AI-powered failure prediction
- Automated work order generation
- Optimized technician scheduling
Technology Stack
Comprehensive implementation using Microsoft’s enterprise platform.
- Dynamics 365 Field Service
- Azure IoT Hub & Stream Analytics
- Power BI real-time dashboards
- Azure Machine Learning models
Unified Customer Experience for Premium Hotel Chain
Challenge
Fragmented systems across reservations, customer service, and operations preventing unified guest experience.
- 6 disconnected systems
- Duplicate guest data
- No 360° guest view
- Manual reservation processes
Solution
Dynamics 365 Sales & Customer Service as central hub with Power Platform apps for staff and guest engagement.
- Unified guest profile system
- Automated preference tracking
- Real-time availability management
- Mobile apps for front desk staff
Technology Stack
Integrated Microsoft ecosystem for hospitality excellence.
- Dynamics 365 Sales & Service
- Power Apps for staff mobile
- Power Automate workflows
- Custom API integrations
Healthcare Equipment Management System
Challenge
Managing critical assets (turbines, pipelines) across global operations with unpredictable failures causing costly shutdowns.
- Unplanned downtime across assets
- High reactive maintenance costs
- No real-time asset visibility
- Manual inspection processes
Solution
Dynamics 365 Field Service integrated with IoT sensors and AI algorithms for predictive maintenance and intelligent scheduling.
- 24/7 IoT sensor monitoring
- AI-powered failure prediction
- Automated work order generation
- Optimized technician scheduling
Technology Stack
Comprehensive implementation using Microsoft’s enterprise platform.
- Dynamics 365 Field Service
- Azure IoT Hub & Stream Analytics
- Power BI real-time dashboards
- Azure Machine Learning models
Our Dynamics 365 Products
Proprietary solutions that accelerate implementation and enhance Dynamics 365 capabilities
FindSegmentation
Advanced query and data export tool for Dynamics 365
Create complex queries, analyze data, and export information quickly and simply, without technical knowledge required.
- Drag-and-drop query builder
- Real-time data visualization
- Automated report generation
- Custom export formats
- Role-based access control
FindPredict
Predictive maintenance engine for Dynamics 365 Field Service
AI-powered predictive algorithms that integrate with IoT sensors to predict equipment failures before they happen
- Machine learning failure prediction
- IoT sensor integration
- Automated work order creation
- Cost optimization algorithms
- Real-time alert system
FindAutomate
Automation framework for Dynamics 365 processes
Pre-built automation templates and workflows that can be quickly deployed to automate common business processes.
- Template library for common processes
- One-click deployment
- Custom workflow builder
- Integration with Power Platform
- Performance monitoring tools
Ready to transform your operations with Dynamics 365?
Get a free assessment to identify automation opportunities and calculate your potential ROI
ROI Assessment
Calculate potential savings and payback timeline
Technical Audit
Review current systems and integration opportunities
Implementation Roadmap
Detailed plan with timelines and resource requirements