Transform Guest Experience
Into Revenue Growth
Unify fragmented hospitality systems to deliver seamless guest experiences while optimizing operations and maximizing revenue per booking.
The Hospitality Technology Challenge
Most hotels operate with fragmented systems that create data silos, manual processes, and inconsistent guest experiences. The average property uses 15+ disconnected platforms for reservations, customer service, inventory, and operations, costing hotels millions in lost revenue, operational inefficiencies, and guest satisfaction.
Hospitality-Focused Solutions
Purpose-built integrations that solve the unique challenges of hotels, resorts, and tourism operators.
🌟 Unified Guest Experience Platform
Centralize guest data across all touchpoints, from reservation to checkout, enabling personalized service and seamless cross-property experiences.
🤖 Guest Service Automation
Automate 55% of guest requests through intelligent chatbots that understand context, preferences, and can handle complex multi-step processes.
📊 Revenue Optimization Engine
Dynamic pricing and yield management powered by real-time market data, seasonal patterns, and guest behavior analytics.
🔧 Smart Operations Management
Predictive maintenance and automated work order management to prevent equipment failures and optimize housekeeping operations.
USE CASES
Real Results from Hotel Groups
Quantified outcomes from hospitality clients who transformed their operations with Findmore solutions.
Smart Operations & Predictive Maintenance
European Resort Chain
Challenge
Multiple resort properties struggling with reactive maintenance causing guest disruptions and emergency repair costs.
- Unexpected HVAC and pool equipment failures
- Guest complaints due to service interruptions
- High emergency repair costs and overtime
- No visibility into equipment health across properties
Solution
IoT-enabled predictive maintenance system with Dynamics 365 Field Service and automated work order management.
- 24/7 IoT sensor monitoring of critical equipment
- AI-powered failure prediction algorithms
- Automated preventive maintenance scheduling
- Mobile technician apps with equipment history
Unified Guest Experience Across 50+ Properties
UK Budget Hotel Chain
Challenge
Fragmented systems across dozens of properties created inconsistent guest experiences and operational inefficiencies.
- Disconnected reservation, CRM, and inventory systems
- No centralized guest data or preference tracking
- Manual processes causing service delays
- Inability to offer consistent cross-property services
Solution
Unified platform combining Dynamics 365 Sales, Customer Service, and Customer Insights with external travel platform APIs.
- Centralized guest profile across all properties
- Real-time inventory and pricing management
- Automated upselling and cross-selling workflows
- Mobile apps for staff with instant guest recognition
Hospitality-Focused Solutions
Purpose-built integrations that solve the unique challenges of hotels, resorts, and tourism operators.
🏢 Property Management Systems
Native integrations with Opera, Protel, RoomMaster, and other leading PMS platforms for real-time data synchronization.
💳 Payment & Billing Integration
Secure payment processing with Stripe, Adyen, and local payment gateways, plus automated billing and invoicing.
📱 Guest Communication Channels
WhatsApp Business API, SMS, email automation, and in-app messaging for seamless guest communication.
🌐 Travel Platform APIs
Integration with Booking.com, Expedia, Airbnb, and direct booking engines for unified inventory management.
📊 Revenue Management
Real-time pricing optimization, competitor rate monitoring, and demand forecasting with Azure ML.
🔧 IoT & Smart Operations
Connected devices for energy management, predictive maintenance, and automated room status updates.
Ready to transform your Guest Experience?
Get a free assessment of your current hospitality operations and discover your ROI potential.
General Inquires
info@findmore.solutions
Offices
Viseu • Lisbon • Oporto
Guaranteed Response
2 business days for 1st contacts
Ready to transform your Guest Experience?
Guaranteed response in 2 business days • On-site or remote assessment • No commitment